Canvas Prints | Photo Prints | Giclée Prints

COPYRIGHT/TRADEMARK INFORMATION
CanvasGicleePrinting.com is a registered trademark of Joshuaimages, Inc. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products and services is copyright 2009 Joshuaimages, Inc. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of Joshuaimages, Inc.. or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CanvasGicleePrinting.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. CanvasGicleePrinting.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $500.00 ( USD ) may require a 50% deposit before services are renderred. We may require additional verifications or information before accepting any order. CanvasGicleePrinting.com is a manufacturer and reseller to both end users and resellers.

TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, CanvasGicleePrinting.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. CanvasGicleePrinting.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, CanvasGicleePrinting.com shall immediately issue a credit to your credit card account in the amount of the charge.

RETURN/REFUND/EXCHANGE POLICY
Joshuaimages, Inc. is a producer of a very specialized print product. We are committed to customer satisfaction. Due to the fact that our orders are custom-printed and not in inventory, print jobs from customer-supplied digital files may not be returned. If a defect in materials is evident, the item may be exchanged for one identical item. However, we cannot take responsibility for typing, image, or design errors introduced by customers in the document creation process. In an effort to keep costs down and pass those savings along to our customers, Joshuaimages, Inc. does not review digital documents for content or spelling. If Joshuaimages, Inc. digitally captures an original piece of art and provides a giclée print that does not match the original artwork within described tolerances, we will accept a return of that giclée print for either a corrected replacement or a refund. This applies only to a print from which Joshuaimages, Inc. captured the original piece of art. This refund option also applies only to a first time order of that specific artwork title. If prints of the same title have been ordered in the past and NOT returned to Joshua Image, Inc. by the customer, any subsequent orders must be accepted by the customer as is.

ORDER CANCELLATION
Joshuaimages, Inc. will TRY to cancel an order for you, if possible. Due to our fast turnaround times, most of the time orders cannot be canceled. We will make a great effort to cancel an order but remember once an order is placed it is basically final.

LIMITATION OF LIABILITY
In no event shall CanvasGicleePrinting.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

CREDIT CARD PROCESSING
We do not charge your credit or debit card until your order is shipped, however we do attempt to get an authorization on your card for the amount of your order at the time your order is placed. This authorization is not a charge but still may utilize a portion of your credit limit or available funds making those funds or portion of your credit limit unavailable for other use. In the unlikely event that your order is delayed or cancelled the authorization will expire and your credit limit or available funds will again become available for use. The amount of time it takes for an authorization to expire is dependant on the policies of the bank that issued your card and ranges from 1 to 7 business days. Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.

SHIPPING INFORMATION
Joshua Image, Inc. primarily uses Federal Express to ship packages and products to our customers. Transit times vary depending on which shipping service is utilized.

3rd PARTY SHIPPING
In the event a customer orders a product on CanvasGicleePrinting.com that is produced outside of Joshuaimages, Inc.'s own manufacturing facility, shipping will be handled by the 3rd party and the appropriate information will be sent to the customer for tracking purposes. Never will an original piece of art sent to Joshua Image, Inc. by the customer, be sent to any 3rd party manufacturer. Only certain products as described on our website such as mouse pads, mugs, tote bags, coasters, luggage tags, key tags, magnets, keepsake box, desk organizer, decks of cards, puzzles, stickers, post cards, folded greeting cards and calendars will be outsourced and shipped to our customers by a party other than Joshua Image, Inc.. If a combined order is placed on CanvasGicleePrinting.com such as one puzzle and one giclée print, a customer will be charged shipping for both items as they are originating from different addresses.

TRANSIT TIMES
Ground or Home delivery may take up to 7 days. FedEx 2-Day and FedEx Overnight are options that our customers may choose. Prices are dictated by destination zip code and service type.

SHIPPING INSURANCE
Insurance is available for items shipped via FedEx. However, for artwork which has a perceived intellectual value incorporated within, FedEx will only cover up to $100 for Ground and Home deliveries and up to $500 for air services such as Standard Overnight and FedEx 2-Day service. Joshuaimages, Inc. will not be held responsible for any compensation beyond what FedEx pays on any given claim. If a customer would like to use a 3rd party insurance rider on any parcel sent to Joshuaimages, Inc. from the customer or any parcel sent to the customer from Joshuaimages, Inc., the customer must take the appropriate measure to provide for coverage. In the event the customer would like a piece of original art shipped by Joshuaimages, Inc. to the customer, the customer must schedule a pickup at Joshuaimages, Inc.'s location and cover all costs involved. In this case, Joshuaimages, Inc. will not charge for shipping, but rather will only charge any necessary packaging or handling fees.